Where does Mint ship?
We ship world wide. As we produce and pack Mint products in small batches in Australia, we ship free to Australian orders. For international order there is a small fee. This won’t be forever as we’re working on free global shipping. International friends, please contact us at firstname.lastname@example.org and let us know what shipping would work best for you.
How are orders shipped?
You will receive an order confirmation email after your order is processed, please check this to make sure your address is correct. We aim to dispatch all orders on the next business day You will receive a shipping confirmation email once your order has been dispatched. If you order 1-3 products and require your tracking number please shoot us an email. If you order 3+ products, your tracking details will be included in your shipping confirmation email. Orders with free shipping are shipped with Australia Post, express orders are shipped with DHL Express Courier.Free shipping takes 2 - 9 business days to be delivered, this applies from the day your order is shipped.Express shipping with DHL Express is available for a flat rate of $15.00
How fast can Mint ship?
We give you options depending on how you like to get fresh 1. Free Standard shipping in Australia will take 2-9 days from purchase 2. Need it now! (1-2 business days) $15.00
When will you ship my order?
Here’s how it works: You order. We process. We ship. Ordering takes a few seconds. Processing takes 1 to 2 business days (and orders placed after 1pm ET are processed the next business day). Then our courier providers takes over from here. As soon as your package ships, you’ll get an email with a tracking number.
I’m having problems with tracking.
If there’s ever a problem tracking your package, don’t worry – we’ve got your back. Just let us know as soon as possible at email@example.com and we’ll contact the courier and keep you informed along the way.
How can I edit my shipping address?
If you’ve accidentally entered the wrong shipping address let us know asap at firstname.lastname@example.org I’ve got a question. Can I talk to someone? Of course. We’d love to hear from you. Ask away at email@example.com and you’ll hear back from us super fast —we keep a good eye on our email.